CIÓ Salon

Salon Policy To provide a remarkable experience and accommodate all guests to the best of our ability, we have established the following policies to ensure scheduling runs smoothly for everyone. We understand that life can be unpredictable and plans may occasionally change. Appointments & Deposits (All services are starting prices and will require a consultation to receive exact price before the start of the service) • A nonrefundable deposit is required to secure all appointments. This deposit will be applied toward your total service balance. • Please arrive on time for your appointment. Guests arriving more than 15 minutes late may need to reschedule or have their appointment canceled. In this case, the deposit will be forfeited. •Cancellations & Rescheduling We kindly ask for at least 48 hours’ notice for any cancellations or rescheduling requests. Appointments canceled with less than 24 hours’ notice will incur a cancellation fee equal to 50% of the scheduled service, charged to the card on file. Any deposit made will be forfeited, and a new deposit will be required to book a future appointment. •No-Shows & Same-Day Cancellations No-shows and same-day cancellations will result in 100% of the scheduled service being charged to the card on file. Future appointments may require prepayment before booking.